F.A.Qs

3 Simple Steps:

1. Schedule an appointment with us: After our consultant has given you a quote, just let us know of your available dates and timings to confirm the arrangements.

2. Pick up & transport: On the collection day, our operation staff will load all documents or items into our GPS tracked vehicle. There will be a form for both parties to sign off as a proof for handing and taking over.

3. Certificate of destruction: Once completed, we will issue a signed hard copy which will be mailed to you.

For more information, feel free to contact us

Arkiva ensures that service quality is top notch from the first correspondence right up to the final delivery and at the same time not jeopardising security protocols. We take a strict stance on protecting our customers’ data and we will always ensure that is our number 1 priority.

From the moment your data is being handed over to Arkiva’s staff, it will be strictly monitored up till the point when they are completed destroyed. There will always be an appointed staff to witness the whole process so that you do not have to waste your precious time. All our staff are highly trained and knowledgeable in data security.

100% of the shredded remnants will be packed in bale form and exported to recycling to begin the recycling process. This is part of our initiative to become a more eco-friendly shredding company.

Depending on your quantity and requirements, hiring Arkiva’s service will be much more cost efficient, energy saving, and less time consuming. Our machine is also much more secure than regular office shredder and we are able to custom services to fit into all requirements.

Safety and security is part of our promise to customers, especially as we are dealing with highly sensitive data. Our warehouse has a state of the art security system, 24/7 CCTV monitoring, break sensors on all doors, and a dedicated team of our very own warehouse operatives.

You can store anything and everything with us, except for the following:

* Illegal substances

* Perishables

* Liquid

* Hazardous / flammable materials

We are glad to have you on board to try our service! Please fill up the information on our contact page and our consultant will get back to you as soon as possible. (We are quite an efficient bunch!)

Thank you for your support!

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